Training

Oracle Micros Simphony Training

We offer both front end user training and back end System Master Training

User Training – One Day

Course Pre-requistes

Knowledge of food and beverage operation, familiarity with Micros.

Agenda

  • Hardware Overview
  • Basis POS Operations – online/ Offline Modes, Updates and revenue centres
  • Fast Transactions – voids, returns, cancellations, discounts and payments
  • End of Shift procedures
  • Managers Procedures
  • Closed Check Operations – tendering, voiding, negative transactions
  • Property Management console
  • Workstation Level reporting

System Master Training – Two Days

Course Pre-requistes

Knowledge of food and beverage operation, User Training level experience

Agenda

  • Simphony Overview
  • EMC Enterprise Setup
  • Employee setup and Privileges at Enterprise Level and Property Level
  • Major & Family Groups
  • Setup of Menu Items in Master File at Ent/Property/RVC level
  • Condiments – Condiments & condiment prefixes
  • Discounts & Service Charges
  • Page design and Page Assignment
  • Revenue Center Setup
  • Reporting – MyMicros, Mobile
  • Hardware Configuration

Contact Us

We can help you with all your Micros or Simphony training

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