Oracle Micros
Oracle Restaurant & Hotel Point of Sale

Experienced and Certified in Oracle solutions for Point of Sale including Micros and Simphony. This includes deployments for both restaurants, hotels and stadiums.

Oracle Opera
Oracle Hotel Property Management Systems

Our Engineers are experienced In Oracles Opera PMS This can include, deployment as well as version upgrades. Integration with add on modules or ongoing support and programming.

Oracle Materials Control and Inventory

Materials Control is a solution to manage purchasing, inventory and costing in the hospitality industry. MyInventory is the stock control solution for resturants

Professional Services and Support

Our Professional Services Team provides consulting on all areas in the hospitality industry. Our support plans are designed to keep you operational.We understand that Downtime is expensive and if a quick fix or workaround is available we will remotely get you up and going.

Equipment

Our Service and Repair Center can both supply new and carry out repairs on most POS and Micros equipment. We carry a large range of spare parts as well as an extensive range of both new and refurbished equipment.

Training

Norris Hospitality can run training courses for your staff. Our trainers are used by TAFE to train their students on how to use MICROS. Training can result in your business running smoothly with less issues and confusion surrounding Opera, Simphony or MICROS.

Queensland Country Bank Stadium
Case Study

Queensland Country Bank Stadium

Norris Hospitality are delighted to celebrate a seamless deployment of Oracle Hospitality and Food and Beverage solutions at Queensland Country Bank Stadium, with the first major event, the Elton John Concert, running smoothly. Oracle Micros hardware, including workstations and tablets, running the latest versions of Simphony Point of Sale and Reporting & Analytics, processed over 19,000 transactions in the first two hours. As one of the first partners to deliver a project of this scale with the latest Oracle Micros Food & Beverage solutions we are delighted with the result.

Why Choose Us

Since 1992 the Norris Group has developed expertise across multiple disciplines meaning we are uniquely placed to help you navigate through the constant technology changes. Our highly skilled team of Account Managers and Engineers will partner with you to help your business get the technology edge to succeed.

When we started the business 30 years ago, we understood that technology was new and that for our clients in those early days, trust was very important. We have carried this through to the current day. We work with you to align technology and solutions to your goals. We listen to you and work with you to identify technology that fits your business, not to fit your business into a technology.

Everything we do is designed to build and maintain trust.

We have specialists and partnerships in many areas, so you will have access to strategic advice when you need it. When you engage with Norris Hospitality the first thing we do is work wit you to understand your existing business. This is us getting to know you. We meet your staff, we document your network (and supply it to you) and carry out your first review.

This is just the beginning. On a regular basis we will meet with you to review your business, have strategic discussion of the direction of your business as well as measure our performance against your expectations.

We have the best technology tools including remote management and network monitoring, specialist management tools which allow us to know your business, as well as client feedback systems.

Think back to when you started your business? What would you go back and tell your younger self? With the experience you have now there would be things you do differently. Hotel Management and Hospitality is what we do best. Leverage our experience in the industry and let us help you navigate the complex technology solutions market.

Whilst you could hire your own hospitality specialist person in house, they will only know a small subset of knowledge that we as a company knows. We have the advantage of certified specialists who will cover all aspects of your technology requirements. More importantly we work with hundreds of companies and know what the best practices are.

Since 1992 the Norris Group has been working with small to large businesses, delivering a range of I.T. Solutions and Services. We have three decades of experience in managing and maintaining client networks.

The company was founded by brothers Mark and David Norris back in 1992 in their parents’ garage. The business started with letter box drops around local areas advertising educational software. David had a background in technology having worked for companies such as Westpac and IBM; while Mark had a background in teaching having been a primary school teacher.

The business quickly grew and branched out into a Hospitality division through a partnership with Oracle. We credited this growth to our belief to: provide a high level of service to small and mid-level businesses.

Our offers

Free Oracle Micros or Simphony Audit

Having ongoing issues with your Micros or Simphony system or integrations. Thinking about migrating to a later versions. Norris Hospitality will complete and audit of what you currently have in place and give you a road-map and recommendation document allowing you to move forward with confidance

Free Oracle Opera PMS Audit

Having ongoing issues with your Opera PMS or integrations. Thinking about migrating to a later versions. Norris Hospitality will complete and audit of what you currently have in place and give you a road-map and recommendation document allowing you to move forward with confidence.

Contact Us – Schedule your free Audit


Contact us

Thank you for your interest in our services. Please provide us with your information in the form and we will contact you to discuss your specific hospitality needs. We would love to hear from you.

Phone

1300 767 001 (1300 POS001)

Address

44/ 5 Anella Ave, Castle Hill 2154

Norris Group Companies

Nortec IT

Nortec helps businesses succeed with tailored technology solutions. Including

  • Cloud Migration
  • Managed Services and Support
  • Security
  • BackUp and DRP
KloudPhone

Are Business Grade hosted PBX and telephone specialists as well as providers of Internet incuding

  • NBN
  • Opticomm
  • OPENetworks
  • LBNCo

Hospitality Point of Sales and Hotel Property Management Systems

  • Oracle Simphony and Micros
  • Oracle Opera
  • Equipment Supply
  • Professional Services, Support and Training