Micros Simphony POS

Oracle Micros Simphony POS

The Premier Food and Beverage System with Flexible, Easy-to-Use Technology.

The Norris Hospitality team have both experienced account managers as well as certified and trained engineers in what is arguable the best point of sale software, the Oracle Micros Simphony POS.

Oracle Hospitality Simphony is cloud managed Point-of-Sales system with a wide range of functionalities to support any type of Food & Beverage as well as Retail business. The ability to manage your business centrally as well as multi-site promotions and loyalty makes Simphony the perfect solution for Franchises, Hotels, Hotel Groups, Stadiums and Multi property chains.

Oracle Hospitality Simphony offers a modern user experience, delivering relevant information to guests in a fluid, live, tile presentation.

KEY FEATURES OF THE SIMPHONY POINT OF SALE SYSTEM

  • A Cloud Managed POS Platform
  • Works without Internet Connectivity
  • Manage Multiple outlets from a central location
  • Manage Promotions and Loyalty
  • Suitable for multiple serving methods such as Table Service, Quick Service, Kiosk, Ticketing, Retail and more
  • Access real-time financial results from anywhere in the world

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  • Mobile Enabled
  • Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish
  • Improve service speed and quality with mobile ordering
  • Compare financial results between locations, against budget, historic figures and more
  • Merge data from Multiple Sources such as PMS, Stock Control, Social Platforms and more in Intuitive Dashboards

Are you looking for information on

Oracle Micros RES 3700
Oracle Micros e7

CASE STUDY

Oracle Simphony rollout for Queensland Country Bank Stadium.

On Premise Solution with over 200 POS terminals

Norris Hospitality are delighted to celebrate a seamless deployment of Oracle Hospitality and Food and Beverage solutions at Queensland Country Bank Stadium, with the first major event, the Elton John Concert, running smoothly. Oracle Micros hardware, including workstations and tablets, running the latest versions of Simphony Point of Sale and Reporting & Analytics, processed over 19,000 transactions in the first 2 hours. As one of the first partners to deliver a project of this scale with the latest Oracle Micros Food & Beverage solutions we are delighted with the result.

North Queensland Stadium
Queensland Country Bank Stadium

A few things of our Capabilities

Emergency Support Proactive Support Plans Professional Services / Training Equipment

We will spend some time with you to diagnose the issue. If we can do a quick fix remotely we will provide you with a quote and sort out the issue immediately.

If not we will outline a plan of action to get you up and going and on approval implement it as quick as possible. POS Advantage have a large stock of spare parts and refurbished terminals to get you up and going quickly.

We understand that Micros issues can bring your business to its knees.

Our support plans are designed to keep you operational. We have a selection of plans to meet the requirements of all business sizes. Our support plans will lower your Total Cost of Ownership (TCO) and include options for

  • Business hours, after hours and weekend support.
  • Monthly maintenance on you your equipment and servers.
  • Proactive issue detection and monitored AntiVirus
  • Remotely access your equipment with minutes.
  • Offsite backup for quick restoration.
  • Fast response guarantee.
Proactive Support Plans
Professional Services

Our Professional Services Team provides consulting on all areas in the hospitality industry. This can include

  • Roll Out and Implementation of Simphony
  • Deployment of New Menus and changes
  • Micros Server Upgrades (including New server Equipment)
  • Interfaces to third party systems
  • Training – Our Trainers are used by TAFE
  • Custom Reporting
  • Consulting

Norris Hospitality has access to a full range of both new and refurbished Micros Equipment

New Equipment
  • Oracle Micros Workstation 610,620,650
  • Oracle Micros Compact Workstation 310
  • Oracle Micros Tablet 721
  • Oracle Micros Printers
  • Oracle Micros Kitchen Display
  • Oracle Micros Bump Bar
  • Licencing
  • Cash Draws
Refurbished Equipment
  • Micros Workstation 5, 5A and 6
  • Printers
  • Kitchen Display Units

Contact Us

We can help you with all your Micros or Simphony questions or request a free audit

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